Frequently Asked Questions

Gorilla Wall Braces® are not recommended in these situations unless installed by a qualified contractor, or unless Hold-Right® Wall Anchors or Carbon Fiber are used instead. Please CONTACT US to find one of our professional contractors near you for repair options.

No. You can excavate a narrow trench up to 1.5 feet away from your wall. Using a trencher is acceptable as long as it can excavate down to the depth of your footer.

Yes! If you don't excavate down to the depth of the bottom of your wall, you risk introducing another wall break or crack where your excavation stopped.

No – the steel beams are NOT included. Steel beams must be obtained locally, as the cost for us to ship them to you would be extraordinarily high. If you do not have a local supplier, check out our steel beam guide for purchasing options, including a 10% discount for Gorilla Wall Brace® customers — see more info.

Do a Google search for "steel I-beams near [where you live]." They can be found at home improvement stores or metal fabricators. If you are not able to find a local supplier, check out our steel beam guide — it includes a 10% discount on steel beam purchases for Gorilla Wall Brace® customers — see more info.

Spacing requirements for Gorilla Wall Braces® based on our engineering specifications:

• 32″ spacing for 8″ block basement walls
• 48″ spacing for 10″ or 12″ block walls and poured basement walls

(Block measurement is the depth of the block — from the inside of your basement to the dirt outside — how thick the wall is.)

If your basement wall is cracked in different directions, use the closer spacing of steel beams.

Requirements for basement walls under 8′ high (and soil level under 7′):

• Steel H-beam, 13 lbs per foot — W 4 x 13 lb (4.16″ x .280″ x 4.06″) A572/A992 Steel (choose 4″ idler)
• Steel I-beam, 9.5 lbs per foot — S 4 x 9.5 lb (4.00″ x .326″ x 2.796″) A36/A572-50 Standard Steel (choose 3″ idler)
• 2″ x 4″ tube steel at 1/4″ thickness (2″ side goes against the wall to ensure proper yield strength — choose 2″ idler)

Requirements for basement walls 8′ or higher (and soil level 7′ or higher):

• Steel H-beam, 13 lbs per foot — W 4 x 13 lb (4.16″ x .280″ x 4.06″) A572/A992 Steel (choose 4″ idler)
• 2″ x 4″ tube steel at 3/8″ thickness (2″ side goes against the wall to ensure proper yield strength — choose 2″ idler)

The size of the Pushing Rod Idler matches your steel beam specifications:

• Select the 4″ idler if using the H-beam
• Select the 3″ idler if using the I-beam
• Select the 2″ idler if using 2″ x 4″ tube steel

Note: each Pushing Rod Idler is designed to fit its recommended steel beam like a glove, so the 2″, 3″, and 4″ sizes are not exact measurements — they are sized to each beam. Please know which steel beam you are using before ordering Gorilla Wall Braces® so you order the correct Pushing Rod Idler size.

While there is no guarantee that basement walls will return back to plumb, we have had some customers see immediate results — others take weeks, months, or years before their walls return to plumb. It depends on soil conditions.

Yes. Orders shipping outside the continental USA will be charged actual shipping charges and applicable taxes/tariffs. If you are shipping to Alaska or Hawaii, please EMAIL US your order for us to calculate the shipping, taxes, and tariffs.

For Canadian customers we now offer shipping costs directly on our website. That shipping cost covers the extra shipping cost, taxes, and tariffs, which has been anywhere from $20–$50 additional per kit. All pricing is in US dollars.

Yes. But please be aware that the customer is responsible for all shipping costs (to and from) plus a 15% processing/restocking fee for any products returned that are not defective. Be sure you are ordering the correct Gorilla Wall Braces® for your wall, as shipping is very expensive. Call us if you are not sure: 800-831-2559.

Yes. Any goods proved defective will be replaced or the purchase price refunded if within 4 years of purchase. The limited warranty described herein is in lieu of any other warranty, expressed or implied, including an implied warranty of merchantability or fitness for a particular use. The user is solely responsible to determine the suitability of the product for its intended use. Liability for any incidental or consequential damage or loss is excluded.